Terms of Service

Last Updated: November 13, 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User", "you", or "your") and TRILLbot ("Company", "we", "us", or "our") regarding your access to and use of the TRILLbot platform, including our website, mobile applications, and any related services (collectively, the "Service").

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service.

2. Trading Risk Disclaimer

TRADING CRYPTOCURRENCIES AND DIGITAL ASSETS INVOLVES SUBSTANTIAL RISK OF LOSS AND IS NOT SUITABLE FOR ALL INVESTORS.

  • You may lose some or all of your invested capital. Past performance does not guarantee future results.
  • Our AI-powered trading algorithms do not guarantee profits or protection against losses.
  • You acknowledge that cryptocurrency markets are highly volatile and subject to rapid price fluctuations.
  • You should only invest funds that you can afford to lose entirely.
  • We do not provide investment, financial, or legal advice. You are solely responsible for your trading decisions.

3. Eligibility

To use our Service, you must:

  • Be at least 18 years of age (or the age of majority in your jurisdiction)
  • Have the legal capacity to enter into binding contracts
  • Not be located in a jurisdiction where the Service is prohibited
  • Not be listed on any U.S. government list of prohibited or restricted parties
  • Comply with all applicable laws and regulations in your jurisdiction

By using the Service, you represent and warrant that you meet all eligibility requirements.

4. Account Registration and Security

4.1 Account Creation

To access certain features, you must create an account by providing accurate, complete, and current information. You agree to update your information promptly if it changes.

4.2 Account Security

  • You are responsible for maintaining the confidentiality of your account credentials
  • You must enable multi-factor authentication (MFA) when required by your subscription tier
  • You are responsible for all activities that occur under your account
  • You must notify us immediately of any unauthorized access or security breach
  • We are not liable for losses arising from unauthorized use of your account

4.3 Wallet Connections

When connecting external wallets, you acknowledge that we do not have custody of your private keys or funds. You are solely responsible for the security of your wallet and any transactions you authorize.

5. Service Description

5.1 Automated Trading

TRILLbot provides AI-powered automated trading algorithms that execute trades on your behalf based on predefined strategies. You retain full control over enabling, disabling, and configuring these strategies.

5.2 Subscription Tiers

We offer multiple subscription tiers with varying features, limits, and pricing. Your access to features depends on your active subscription tier.

5.3 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We are not liable for any modification, suspension, or discontinuation of the Service.

6. Fees and Billing

6.1 Subscription Fees

Subscription fees are charged in advance on a monthly or annual basis, depending on your selected billing cycle. All fees are non-refundable except as required by law.

6.2 Performance Fees

Certain subscription tiers may include performance-based fees calculated as a percentage of realized profits. Performance fees are calculated and charged monthly.

6.3 Payment Processing

You authorize us to charge your selected payment method for all applicable fees. If payment fails, we may suspend or terminate your access to the Service.

6.4 Price Changes

We reserve the right to modify our pricing at any time. Price changes will be communicated at least 30 days in advance and will take effect at the start of your next billing cycle.

7. Acceptable Use and User Conduct

You agree not to:

  • Use the Service for any illegal purpose or in violation of applicable laws
  • Attempt to circumvent any security measures or access restrictions
  • Reverse engineer, decompile, or disassemble any aspect of the Service
  • Use automated systems (bots, scrapers) to access the Service without authorization
  • Interfere with or disrupt the Service or servers/networks connected to the Service
  • Impersonate any person or entity or falsely state your affiliation
  • Transmit viruses, malware, or other malicious code
  • Collect or harvest personal information from other users
  • Use the Service to manipulate markets or engage in market abuse
  • Share your account credentials with third parties

8. Intellectual Property Rights

The Service, including all content, features, algorithms, software, and technology, is owned by TRILLbot and protected by copyright, trademark, patent, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes, subject to these Terms.

You retain ownership of any data you submit to the Service, but you grant us a worldwide, royalty-free license to use, process, and analyze such data to provide and improve the Service.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We disclaim all warranties, including but not limited to:

  • Merchantability and fitness for a particular purpose
  • Non-infringement of third-party rights
  • Accuracy, completeness, or reliability of content
  • Uninterrupted, timely, secure, or error-free operation
  • Results that may be obtained from use of the Service

No advice or information obtained from us or through the Service shall create any warranty not expressly stated in these Terms.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TRILLBOT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

This includes damages arising from:

  • Trading losses or investment losses
  • Loss of data or information
  • Service interruptions or errors
  • Unauthorized access to your account
  • Errors or inaccuracies in trading algorithms
  • Third-party actions (exchanges, wallet providers, etc.)

Our total liability to you for all claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim, or $100 USD, whichever is greater.

11. Indemnification

You agree to indemnify, defend, and hold harmless TRILLbot, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any law or rights of third parties
  • Your trading decisions and resulting losses
  • Any content you submit to the Service

12. Termination

12.1 Termination by You

You may terminate your account at any time by contacting our support team. Termination does not entitle you to a refund of any fees paid.

12.2 Termination by Us

We may suspend or terminate your access to the Service at any time, with or without cause or notice, including for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Non-payment of fees
  • Risk management purposes
  • Legal or regulatory requirements

12.3 Effect of Termination

Upon termination, your right to access and use the Service immediately ceases. We may delete your account data after a reasonable retention period as required by law.

13. Dispute Resolution and Arbitration

13.1 Informal Resolution

Before initiating formal proceedings, you agree to attempt to resolve any dispute informally by contacting our support team.

13.2 Binding Arbitration

If informal resolution fails, any dispute shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in Delaware, USA.

13.3 Class Action Waiver

You agree to resolve disputes on an individual basis only. You waive any right to participate in class actions, class arbitrations, or representative proceedings.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to its conflict of law provisions.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last Updated" date.

Your continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

16. Contact Information

If you have any questions about these Terms, please contact us:

Email: legal@trillbot.com

Address: TRILLbot, Inc., 123 Trading Way, Suite 500, Wilmington, DE 19801, USA

Support: support@trillbot.com

© 2025 TRILLbot. All rights reserved.